Privacy Policy
Understand how yesb2 handles your personal information and what rights you have as a player on our platform.
At yesb2, we take your privacy seriously. This Privacy Policy describes how yesb2 collects, processes, stores, and protects the personal information you provide when using our online gaming platform. By accessing or using yesb2, you acknowledge that you have read and understood this policy and agree to its terms.
This policy applies to all users of yesb2, including players based in Bangladesh and internationally. If you have any questions about how we handle your data, please contact our support team at [email protected]. We are committed to being transparent about our data practices and giving you meaningful control over your information.
Information We Collect
When you register and use yesb2, we collect several categories of personal information necessary to deliver our services safely and responsibly. The scope of data we collect depends on the features you use and the interactions you have with the platform.
Account Registration Data
When you create a yesb2 account, we collect your full name, date of birth, email address, phone number, residential address, and a username. This information is required to verify your identity, confirm you meet the 21+ age requirement, and comply with responsible gaming standards.
Financial Transaction Data
To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, we collect your mobile wallet account numbers and transaction reference codes. We do not store full financial credentials. Transaction histories are retained to resolve disputes and meet audit requirements.
Technical & Usage Data
We automatically collect technical data such as your IP address, device type, browser version, operating system, session timestamps, and in-app navigation patterns. This helps us improve platform performance, detect fraudulent activity, and personalize your gaming experience.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Identity Information | Account creation, KYC verification | 5 years after account closure |
| Financial Records | Payment processing, dispute resolution | 7 years (regulatory requirement) |
| Session & Usage Data | Platform improvement, fraud prevention | 13 months |
| Communication Logs | Support and dispute management | 3 years |
How We Use Your Information
yesb2 uses your personal information only for the purposes outlined in this policy. We do not use your data for purposes that are incompatible with those stated here. The primary ways we use your information include:
- To verify your identity and confirm age eligibility (21+ requirement) before activating your account.
- To process deposits and withdrawals securely through bKash, Nagad, Rocket, and other supported BDT payment channels.
- To deliver and manage your gaming experience across cricket betting, slots, live casino, and crash games on the yesb2 platform.
- To send you account notifications, transaction confirmations, promotional offers, and service updates via email or SMS.
- To monitor and investigate suspicious activity, prevent fraud, and protect the platform and all of its users from harm.
- To comply with responsible gaming obligations, including maintaining self-exclusion records and enforcing deposit and session limits.
yesb2 does not use your personal data for automated decision-making that produces significant legal effects on you. Profiling activities are limited to improving your on-site experience and are not used to deny you services or rights.
Legal Basis for Processing
yesb2 processes personal data under one or more of the following lawful bases, depending on the nature and purpose of the processing activity:
Contractual Necessity
Processing is necessary to fulfil our contract with you — for example, activating your account, processing deposits and withdrawals, and delivering the games and betting services you have requested.
Legitimate Interests
We process certain technical and usage data on the basis of our legitimate interests in maintaining platform security, preventing fraud, improving our services, and ensuring a safe environment for all players on yesb2.
Legal Obligation
Some data processing activities — particularly those related to identity verification, transaction records, and responsible gaming — are required to comply with applicable laws and regulatory standards. yesb2 retains this data for the periods required by such obligations.
Sharing Your Information
yesb2 does not sell, rent, or trade your personal information. We share data only in the limited circumstances described below, and always with appropriate safeguards in place.
Payment Processors
To complete your financial transactions, we share the minimum required data with payment service providers including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and security standards. yesb2 does not control how these providers manage your data beyond the transaction details we supply.
Game Technology Partners
yesb2 uses third-party game engines and RNG-certified content providers such as Pragmatic Play, Evolution Gaming, and Spribe to deliver our casino and betting products. These partners may receive session identifiers or anonymised player data necessary for game delivery. They do not receive your name, payment details, or contact information.
Legal & Regulatory Authorities
yesb2 may be required by law to disclose certain user information to law enforcement, regulatory bodies, or courts. We will only comply with such requests when legally compelled and will notify affected users where permitted by law.
We never disclose your personal data to advertising networks, data brokers, social media companies, or any other commercial third party for their own use. Your information stays within the yesb2 ecosystem except where described above.
Cookies and Tracking Technologies
yesb2 uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience. We use three main categories of cookies:
- Essential Cookies: Required for core platform functions such as user authentication, session management, and security. These cannot be disabled without breaking the site.
- Functional Cookies: Used to remember your preferences such as language settings and display options, ensuring a consistent experience each time you visit.
- Analytics Cookies: Help us understand how players navigate yesb2 so we can identify and resolve usability issues, measure feature adoption, and prioritise platform improvements.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect some features of yesb2. We do not use advertising or tracking cookies that follow your activity outside our platform.
How Long We Keep Your Data
yesb2 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected or as required by applicable law. Different categories of data have different retention schedules, as summarised in the table earlier in this policy.
When your account is closed — whether by you or by yesb2 — we will delete or anonymiseyour personal data within 30 days, except where retention is required by law (such as financial transaction records, which may be kept for up to 7 years). You may request early deletion of specific data categories by contacting [email protected].
Your Data Rights
As a yesb2 user, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 72 hours:
- Right of Access: You may request a copy of all personal data yesb2 holds about you, including what categories of data we process and for what purposes.
- Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes collected, where you withdraw consent, or where processing was unlawful.
- Right to Restriction: You may ask us to pause or limit our processing of your data in certain circumstances — for example, while a correction request is being assessed.
- Right to Object: You have the right to object to processing carried out on the basis of legitimate interests. We will honour your objection unless we can demonstrate compelling legitimate grounds that override your rights.
To submit a data rights request, email [email protected] with the subject line 'Data Rights Request' and your registered account username. We will verify your identity before processing any request and will not charge a fee for standard requests.
How We Protect Your Data
yesb2 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data, access controls limiting which staff can view personal information, regular security audits and vulnerability assessments, and automatic session timeouts to prevent unauthorised access after periods of inactivity.
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your yesb2 account has been compromised, change your password immediately and contact [email protected]. We have an incident response process in place and will notify affected users promptly in the event of a confirmed data breach.
Age Restriction and Children's Privacy
yesb2 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a user under 21 has registered an account or provided personal data, we will immediately suspend the account and delete all associated personal information. Parents or guardians who believe a minor has registered on yesb2 should contact us immediately at [email protected] so we can take appropriate action without delay.
Changes to This Privacy Policy
yesb2 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will notify registered users via email and display a prominent notice on the platform for a minimum of 14 days before the changes take effect. The revised policy will always show the date it was last updated at the top of this page.
Your continued use of yesb2 after a policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and request account closure by contacting [email protected].
Contact Us About This Policy
If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, our team is ready to help. Please reach out via email — we aim to respond to all privacy-related enquiries within 72 hours of receipt.
Email us at: [email protected]
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