Responsible Gaming at yesb2

Our Commitment to You

At yesb2, responsible gaming is not just a policy — it is a core part of how we operate. We believe that gambling, when enjoyed within healthy boundaries, is a legitimate form of entertainment for adults in Bangladesh. Our platform is designed to give players full control over their gaming activity at all times.

We invest in ongoing player education, provide self-management tools, and maintain a dedicated support team that players can reach around the clock. From Dhaka to Chittagong, Sylhet to Khulna, our goal is the same: every yesb2 player should feel empowered, informed, and in control.

We also use SSL encryption and advanced account verification to ensure your personal and financial data remains protected. Responsible gaming goes hand in hand with platform security — and at yesb2, both are non-negotiable.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of experience or income level. The first step to getting help is recognising the warning signs early. If you identify with any of the following behaviours, we strongly encourage you to take a break and seek support:

• Spending more money or time gambling than you originally intended
• Borrowing money or selling assets to fund gambling activity
• Feeling restless, anxious, or irritable when trying to reduce or stop gambling
• Chasing losses — continuing to gamble in an attempt to recover money already lost
• Neglecting work, family, or personal responsibilities because of gambling
• Lying to family members or friends about the extent of your gambling

These are not signs of weakness — they are medical and psychological patterns that can be addressed with the right support. Please do not hesitate to contact our support team or seek professional help.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, we recommend activating one of our responsible gaming tools or contacting our support team:

• Have you ever gambled longer than you planned to?
• Have you ever felt guilty or ashamed after a gambling session?
• Have you ever hidden your gambling activity from people close to you?
• Have you ever gambled with money set aside for essential expenses (rent, food, bills)?
• Have you ever tried to stop gambling and found it difficult to do so?

If any of these questions concern you, please reach out to us at [email protected]. Our team is available 24/7 to provide confidential guidance and direct you to professional support resources.

Deposit Limits Explained

A deposit limit is one of the most effective ways to control your gambling expenditure. At yesb2, you can request a daily, weekly, or monthly deposit cap by contacting our support team. Once set, a deposit limit takes effect immediately and can only be increased after a mandatory 7-day cooling-off period — giving you time to reconsider before spending more.

All deposits at yesb2 are processed through trusted Bangladeshi payment channels — bKash, Nagad, Rocket, and Upay — making it easy to track your spending via your mobile banking history. We encourage all players to treat their yesb2 balance as entertainment money only, never as savings or emergency funds.

Time-Out and Cool-Off Periods

A time-out (also called a cool-off period) lets you temporarily suspend your yesb2 account without permanently closing it. You can choose a break of 24 hours, 3 days, 7 days, or 30 days. During the time-out, you will not be able to log in, place bets, or deposit funds. Any active bonuses are paused and will resume when your cool-off period ends — provided they have not expired.

To activate a time-out, simply contact our support team at [email protected] with your account details and preferred duration. We process all time-out requests within 24 hours and strongly recommend this tool for any player who feels they need a moment to reset.

Self-Exclusion Programme

If you believe that gambling is causing serious harm to your finances, relationships, or mental health, a self-exclusion may be the right step. Self-exclusion is a voluntary agreement between you and yesb2 to block access to your account for an extended period — typically 6 months, 1 year, 2 years, or up to 5 years.

During a self-exclusion period, yesb2 will not send you any promotional emails or marketing messages. Once a self-exclusion is set, it cannot be reversed until the agreed period has fully elapsed. To request self-exclusion, email our support team with the subject line "Self-Exclusion Request" — your request will be actioned within 24 hours.

Protecting Minors

yesb2 takes the protection of minors with the utmost seriousness. Access to this platform is strictly prohibited for anyone under the age of 21. We verify player age during registration and reserve the right to request additional identification documents at any stage. Any account found to belong to a person under 21 will be permanently closed and all funds held pending investigation.

If you share a device with family members or younger people in your household, we strongly advise you to use password managers and device-level parental controls to prevent accidental access. Never save your yesb2 login credentials on a shared device.

Frequently Asked Questions